(The Customer) Journey

Journey. Experience. Lifecycle. You can use any number of terms to talk about how to manage, interact with, or map out a plan for working with customers. But to me, it’s more than just a phrase. I spend the majority of each day balancing the management of both Marketing and Customer Success for LinkPoint360. And […]

How to Task Your Way To 2019

An organization’s ability to succeed as a whole depends on every department working cohesively to get specific tasks and duties done on a daily basis. Without that, companies will fail to achieve optimal support, training, success, and overall workload will increase exponentially. As we quickly approach the end of 2018, it is easy to get […]

The Impact of Support on Success

Having a robust support system can be the key to the success of a software purchase for an organization. Clients can find themselves frustrated or unable to utilize software as intended without a clear understanding of available resources or a network to rely on for help when trying to exact value from a system. LinkPoint360 […]

Events from the Attendee Perspective

Each year, companies plan to attend conferences in an attempt to drive business, market their features/products, and network with customers and prospects alike. And each year, attendees show up to conferences filled with excitement for what each conference brings whether they are looking for new solutions, to learn new skills, or to make new contacts. […]

Planning Makes Perfect

With the holiday season officially underway, it’s time to prepare and plan for the festivities. So much to do with so little time. Each year, we always say we are going to start shopping early or make those family trips. And it seems that before we know it, the New Year is here and we’re […]

Where We Are, Where We Are Going

LinkPoint360 has come a long way this year, and with summer coming to an end, we have put behind us nine events and are looking forward to Dreamforce ’17 this upcoming November 6-9 in San Francisco. It has been a busy year for us with the expansion of event sponsorships and the release of new […]

What Has LinkPoint360 Been Up To?

It has been a busy few months here at LinkPoint360. We have been attending a number of events throughout the world showcasing LinkPoint Connect and demoing our new features to customers, prospects, partners, and attendees. We have enjoyed every event and look forward to the rest of the schedule (including Dreamforce 17). This year, we […]