One of the greatest challenges of using new software is getting through the implementation process. Because employees need to get up to speed with the new software, productivity temporarily declines as everyone adjusts to a new way of doing things. Inadequate training, poor after-sales support and concerns about data integrity are just a few of […]
Category: Efficiency
Custom CRM Software: How LinkPoint Connect Can Save You Time [And Money]
Integrating email with your CRM software can save you a lot of time and money — both in direct savings and in heading off unnecessary spending. Find out more about how LinkPoint Connect can drive cost savings for your business below. Minimize Duplicate Work Email may be a tried-and-true sales and customer service tool, but […]
Considering the Seasons
Here in New Jersey, East Coast, USA, we’re in the middle of another sweltering summer heatwave. The heat is shimmering off of the sidewalks. The ocean breeze is thick and heavy in the air… and not particularly breezy. I’m envious of our friends on the other side of the world who are savoring winter, wearing […]
Fall into Your End Goal
Once the summer season winds down, and the hot, long summer days are over, we are catapulted into a new season. Just like that fall is here. While fall is one of the most popular seasons, there is a lot more to the season than just pumpkin picking, Halloween decorating, and harvest fests. It is […]
The Perils of Best Practices
I have a pretty unique role with LinkPoint360, and one of the more interesting aspects of my job is to work directly with customers to help them get the most out of their software. Daily, weekly, monthly I’m on calls, webinars, and even in exhibit booths talking about how our software solutions can make it quicker […]
Time is Fleeting
Here we are again with another wonderful fun-filled summer upon us. Sunny days, hot weather, and the parties and holidays. We try hard to fit in all the best beach days, vacations, ice cream, and boat rides. While summer is such an exciting time of the year where we are able to wear shorts, enjoy […]
When the Plan Doesn’t Work
I am and always have been a planner. I have organizers, sticky notes, spreadsheets, and calendars for just about anything for both work and personal tasks. Having a plan can be incredibly helpful when you’re facing a new project, goal, or role. But all of the color coding in the world can’t help when unexpected […]
Every Inning Matters
If you’ve been reading this blog for a while, you’ll know that I love to travel. My travel exploits tend to fall in to one of three major categories: leisure (Take a Break), adventure (exploring foreign lands, foods, and languages), and baseball. One of my favorite things to do, either home or abroad, is to […]
Spring is in the Air!
March is already here, and Spring is quickly approaching. In my previous blog, What You Can Achieve in 2019, I discussed the importance of making a list for either personal, business, or professional growth. We created our own list at LinkPoint360, and now that we are three months into the year, we’re busy at work […]
Take a Break
We’re already a month into 2019. Goals and processes are at the forefront of workplace conversations. For my team, there is no exception. We’ve launched a new marketing plan, we’re producing more content than ever, we’re expanding our team, we’re increasing our customer success goals and touch points, and in the middle of all of […]
What You Can Achieve in 2019
Another year in the books. What is on your agenda for 2019? Do you have personal, career, or business goals you want to achieve this year? Each year, we find something new or exciting we want to pursue or achieve. In my blog last year, Positive Mindset and a List of Lists, I discussed the […]
(The Customer) Journey
Journey. Experience. Lifecycle. You can use any number of terms to talk about how to manage, interact with, or map out a plan for working with customers. But to me, it’s more than just a phrase. I spend the majority of each day balancing the management of both Marketing and Customer Success for LinkPoint360. And […]