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Salesforce Partner Community users can integrate with Outlook using LinkPoint Connect. Partners can access these Salesforce instances with individual credentials and interact with Salesforce data without the need to log into a Partner Community directly.

Configure a Salesforce Partner Community Account 

Get the Community URL. When a Partner Community is created, a unique domain for the community is generated. For example, if the company domain is LinkPoint360.force.com and a customer community was created, the Community URL will look similar to: linkpoint360.force.com/customers

Find the OAuthBaseURL.

1. Click the LinkPoint Assist icon in the system tray with the right mouse button and then select Configure.
2. Select LinkPoint Assist from the Components list on the left side of the LinkPoint Assist window, and then select the Start Up & Support tab.
3. Enter open ini in the Support Commands field and click the Ok button.
4. Locate the OAuthBaseURL setting under the [Salesforce] heading in the text document. The OAuthBaseURL will look similar to: OAuthBaseURL=https://login.salesforce.com/services/oauth2

Update the OAuthBaseURL. Update the login.salesforce.com portion of the OAuthBaseURL with the custom domain. For example, if the Partner Community domain is LinkPoint360.force.com/customers, then the updated setting will look similar to: OAuthBaseURL=https://LinkPoint360.force.com/customers/services/oauth2. Save and close the text document after making the changes. Then connect LinkPoint Connect to Salesforce.

Tip: If users notice that the LinkPoint Connect Side Panel is not displaying records correctly, an additional setting in the LinkPoint Connect configuration may be required.

1. Click the LinkPoint Assist icon in the system tray with the right mouse button and then select Configure.
2. Select LinkPoint Assist from the Components list on the left side of the LinkPoint Assist window, and then select the Start Up & Support tab.
3. Enter open ini in the Support Commands field and click the Ok button.
4. Enter SalesforceRuntimeServerURL= with the partner community URL after the equal sign under the [Salesforce] heading in the text document. The string will look similar to: SalesforceRuntimeServerURL=https://LinkPoint360.force.com/customers
5. Save and close the text document.
6. Right click the LinkPoint Assist icon in the system tray and select Restart.

Download: Access the complete LinkPoint Connect User Guide in .pdf format. Get the User Guide

Still need help? Contact our Support Team.