Contacts are not displaying in the Record To window or the Side Panel
This might occur if you have Contacts filtered out. Please follow these instructions to check this:
1. Highlight an email.
2. Click the Record to Salesforce button.
3 .Click the file folder to the right of the Search bar in the Record window.
4. Make sure that Contact and all the appropriate items are checked.
5. Close the window.
Download: Access the complete LinkPoint Connect: Outlook + Salesforce User Guide in .pdf format. Get the User Guide
