LinkPoint Connect’s flexible integration allows users in Partner Communities to record emails, create new leads or contacts, view Salesforce data, and sync calendar details directly from Microsoft Outlook or IBM Notes. Users remain working where they are most comfortable – their email – while data and correspondence make their way back to the CRM.
Channel partners and external contributors can have a major impact on a company’s success. These contributors take on any number of roles depending on industry – mortgage broker, technology consultant, contracted sales specialists. Coordinating these external efforts with internal teams to manage accounts, project revenue, and track metrics is challenging. These critical team members are often accustomed to working on their own and can be difficult to engage with or gain insight into.
Salesforce Partner Communities serve as a gateway to your business for these partner components and a centralized depository for third-party contributions (capturing leads, projecting opportunities). But Salesforce is only as good as the data it contains, and enticing vendors, contractors, or independent teams to update or use Salesforce can be difficult.
LinkPoint Connect can be packaged and customized for companies to offer as an additional service benefit to their vendor network. Businesses that provide LinkPoint Connect to their Salesforce Partner Community Users enhance both the value of these partnerships and their instance of Salesforce with communications, contacts, and content that were otherwise missing.
Contact sales@linkpoint360.com for a consultation and best practices to offer LinkPoint Connect to your Salesforce Partner Community Users.
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